General conditions

FRESH PRODUCTS-VL PRODUCTION, S.L. (hereafter THE ORGANISATION) is its trade name. For more information about our company, please check the section in the email: administracion@vlproduction.es. With regards to personal data collected from users, the use and processing of such will be in accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

The client can exercise their rights of access, rectification and cancellation regarding their data, by sending an email to: administracion@vlproduction.es

An electronic copy will be kept for 5 years, as established by Law 34/2002, of July 11, on services of the information society and electronic commerce.

According to compliance with current regulations – Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 – your data will only be used for purposes intended by the mutual contractual relationship.

The Spanish law is applicable to this document, so the parties submit to the Spanish Courts and Tribunals.

Legal notice and terms of use

1. General considerations

This in the email administracion@vlproduction.es hereafter referred to as “mail.” Our terms of use apply to the use of this website. By using this website, you agree to be bound by these terms of use. This website complies with the communication obligation established by the Personal Data Protection Act (LPDP).

2. Terms of use

THE ORGANISATION recommends that users of this website activate the Internet settings necessary for the optimal use of this website.

The entire content of this website is the exclusive property of THE ORGANISATION. Intellectual property rights, including the copyright associated with this website, as well as all materials and all brands available in all sub-domains are the property of THE ORGANISATION.

All information and materials, including, but not limited to, the software, texts, data, graphic representations, illustrations, sounds, videos, logos, icons or html codes and other encryptions of this website cannot be published., modified, copied, reproduced, or edited in any way outside the environment of this website without the prior consent of THE ORGANISATION. Violation of the rights of this website may be punished. It is not allowed to edit this website or any part of it for personal use or for third parties through the media.

THE ORGANISATION reserves the right to block user access to this website and / or linked services for well-founded reasons (for example: violation of the conditions of use, attempted fraud, etc.).

THE ORGANISATION reserves the right to change or renew the conditions of use of this website at any time without prior obligation to inform its users. You are bound at all times by the conditions of use in force at any time.

3. Legal notice.

THE ORGANISATION will not be liable for damages of any nature arising from the use or inability to use this website.

The utmost attention is devoted to the construction and maintenance of this website. Even so, information may be missing, or the information presented may be incomplete or inaccurate. Information about products and / or services related to the company’s purposes.

August 2019

PRIVACY STATEMENT OF: FRESH PRODUCTS-VL PRODUCTION, S.L.

This is the privacy statement of THE ENTITY. In this privacy statement we explain how we collect and use your personal data.

Last update: December 2019.

1. When does this privacy statement apply?

2. Who is responsible for your data?

3. What data do we collect and how?

4. How do we use your data?

5. Which third parties have access to your data?

6. How do we secure your data and how long do we keep it?

7. How can you exercise your legal rights?

1. When does this privacy statement apply?

1. When does this privacy statement apply?

This privacy statement applies to each and every one of the personal data related to you that we collect, use, share and store when you ask us or buy any of our items, when you visit our website or when you contact us.

This privacy statement was recently modified, in January 2019, and replaces the previous versions. We may modify this privacy policy at any time and notify the appropriate changes by posting it reviewed on this website.

2. Who is responsible for your data?

THE ENTITY is responsible for the collection and use of your personal data as described in this privacy policy. If you have any questions, comments or complaints about the use of your personal data by THE ENTITY, contact our services in the mail: administracion@vlproduction.es

3. Which data do we collect and how?

We collect categories of data related to you:

(1) Name and contact information and others related to maintaining our mutual relationship.

3.1. Name and contact information

This website receives the data that the user wants to put in the “Contact” section, prior acceptance of this “Data Privacy Statement”.

4. How do we use your data?

THE ENTITY uses your data for three purposes:

(1) to offer our services and keep in touch with you,

(2) to investigate and improve our services,

(3) to perform our administration tasks and comply with the corresponding legislation and regulations.

4.1 to offer our services and keep in touch with you.

to maintain contacts. If previously registered.

4.2. To investigate and improve our services

We investigate trends on the way in which visitors and customers use our services, our website, and our customer services. We do it to understand in depth the behavior and preferences of our visitors and customers and thus be able to improve our services, the contents of our website and our customer service.

The names, email addresses and information that can lead to specific people are not analyzed, since we are only interested in general trends. Nor do we use sensitive data.

4.3. To perform our administration tasks and comply with the corresponding legislation and regulations

We use your personal data to perform internal administration tasks, such as record keeping, and compliance with our legal and tax obligations.

We collect and use your personal data to offer you services, comply with our legal obligations, in our legitimate interest.

If we process your personal data in our legitimate interest or in the interest of third parties, we will consider your privacy interests to achieve a balance between all. We will take steps to safeguard your privacy interests and avoid unnecessary damage, as appropriate. Our legitimate interests could be related, for example, to security or the delivery of services.

Whenever we process your personal data in our legitimate interest, you may object by appealing to your personal situation.

5. How do we secure your data and how long do we keep it?

THE ENTITY has taken technical and organizational security measures to protect your data against possible losses or illegal uses.

We keep your data for the time necessary to achieve the objectives as specified in this privacy policy, but in general we do not keep them for more than five years from your last interaction with us unless it is necessary to fulfill our legal obligations or in case of future disputes. When we no longer need your data, we will destroy it or convert it into anonymous data so that they cannot link it to you in any way.

6. How can I exercise my legal rights?

You can contact our customer services to exercise any of the rights conferred by the data protection laws in force, that is: (1) right of access, (2) right of rectification, (3) right of elimination, (4) right to restriction of processing, (5) right to portability and (6) right to object to processing. Please note that we may ask you to provide additional information to verify your identity, such as a copy of the ID.

1. Right of access

You can ask us whether or not we process any of your personal data and, if so, you can request access to such data in the form of a copy. To comply with an access request, we will also provide additional information, such as the purpose of the processing, the categories of personal data affected and any other information necessary for you to exercise this right.

2. Right of rectification

You have the right to rectify your data in case they are inaccurate or incomplete. Upon request, we will correct the personal data that are inaccurate and, for processing purposes, we will complete personal data that are incomplete, which could imply the provision of a supplementary statement.

3. Right of elimination

You also have the right to delete your personal data, which implies their deletion by our organization and, when possible, any other controller to whom we may have supplied your data. The deletion of your personal data will only take place in certain cases established by law and stipulated in Article 17 of the GDPR. These include situations in which your personal data are no longer necessary with respect to the initial purpose for which they were processed, as well as situations in which they were illegally processed. Given the way we provide certain services, it may take some time to erase the backups.

4. Right to restriction of processing

You have the right to the restriction of the processing of your personal data, which means that we will suspend their processing for a certain period. Among the situations that may give rise to this right, they include those in which the accuracy of your personal data has been questioned, but we will need time to verify their inaccuracy. This right will not prevent us from continuing to store your personal data. We will inform you before the restriction is lifted.

5. Your right of portability implies that you can ask us to provide your personal data in a structured way and in a standard automated reading format and that we transmit directly to another controller, when technically possible. Upon request and when technically possible, we will transmit your personal data directly to the other controller.

6. Right of objection.

You also have the right to object to the processing of your personal data, which means that you can ask us not to continue processing your personal data. This only applies in the case that ‘legitimate interests constitute a legal basis for the processing (see section 4).

You can always exercise this right simply by revoking the consent you have previously given by entering the email: administracion@vlproduction.es

If you exercise this right, we will not continue processing your personal data for this purpose.

There may be situations in which we are trained to restrict your rights as described in this section. In any case, we will carefully assess whether such exemption is applicable and inform you about it.

Thus, for example, we may deny your access when it is necessary to protect the rights and freedoms of other people or refuse to erase your personal data if your processing is necessary to comply with our legal obligations. The right of portability, for example, does not apply in case of personal data not provided by you or if we process data for which we do not need your consent or to formalize a contract.

You can also contact us if you have further questions, comments or complaints regarding this privacy policy in the email: administracion@vlproduction.es. If in doubt, you also have the right to file a complaint with the competent Data Protection Authorities.